Emergency Contacts
In case of a Medical, Fire, or Police emergency, call 911.
To report a gate that is not working, contact Gate Services by email or call (210) 867-5451.
To report a pool card that is not working, contact us by email or call us at (830) 608-3407.
To report an electric outage:
- New Braunfels Utilities (NBU)--(830) 629-4NBU (4628)
- Pedernales Electric Cooperative (PEC)--1-888-554-4732. The following information will help PEC quickly pinpoint the cause and get crews dispatched efficiently:
- Your full name and address, along with your subdivision or community name.
- The approximate time service was interrupted.
- Whether your neighbors have electricity.
- Any other pertinent information, such as seeing downed electric lines or hearing loud noises before or after the service disruption.
To report a water main break, contact Canyon Lake Water Supply Company (CLWSC) by email, or call (830) 964-2166 or toll-free at 1-888-964-2166
To report suspicious activity, make notes about who, what, where and when, and then call 911. You may also contact Police Patrol via email or call John Millikin at 210-663-3598 or Karen Switzer at 210-445-5818, and/or contact Neighborhood Watch.

